Introduction
At SothanAI ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered assessment platform for TNPSC exam preparation.
Information We Collect
Personal Information
- • Name - Required for account creation and personalization
- • Email address - Used for account verification and important notifications
- • Phone/WhatsApp number - Required for account creation; used to send exam updates, study tips, and important notifications via WhatsApp
- • Profile information and learning preferences
- • Payment information (processed securely through RazorPay)
Usage Information
- • Test scores and performance analytics
- • Study progress and learning patterns
- • Device information and IP address
- • Login dates and platform usage statistics
How We Use Your Information
- • To provide and maintain our educational services
- • To personalize your learning experience based on your name and preferences
- • To process payments and manage subscriptions
- • To send important updates, exam notifications, and study reminders
- • To improve our platform and develop new features
- • To comply with legal obligations
WhatsApp Communications
We collect your WhatsApp number to send you important communications related to your TNPSC preparation. By providing your phone number, you consent to receive:
- • Exam updates - TNPSC exam dates, admit card releases, and result announcements
- • Study reminders - Daily practice reminders and study tips
- • Important notifications - Subscription status, account updates, and service announcements
- • Learning insights - Personalized performance reports and improvement suggestions
Opt-out: You can manage your notification preferences anytime from the Settings page in your account. We respect your preferences and will only send communications you have consented to receive.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With trusted service providers (e.g., RazorPay for payment processing)
- • To comply with legal requirements or court orders
- • To protect our rights and prevent fraud
- • With your explicit consent
Data Security
We implement industry-standard security measures to protect your personal information, including:
- • SSL encryption for data transmission
- • Secure payment processing through RazorPay
- • Regular security audits and updates
- • Limited access to personal information
Your Rights
You have the following rights regarding your personal data:
- • Access - View your personal information in the Settings page
- • Correction - Update your name, phone number, and preferences in Settings
- • Deletion - Request complete deletion of your account and data
- • Withdraw consent - Opt-out of WhatsApp notifications in Settings
- • Data portability - Request a copy of your data by contacting us
- • Complaint - Lodge a complaint with the relevant data protection authority
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.
Data Retention & Deletion
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
Account Deletion
You have the right to request deletion of your account and all associated data at any time. Upon deletion:
- • Your personal information (name, email, phone number) will be permanently deleted
- • Your learning history and progress data will be removed
- • Any active subscriptions will be cancelled
- • This action is irreversible
To request account deletion: Email us at contact@sothanai.com with the subject "Account Deletion Request" from your registered email address.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@sothanai.com
Website: https://sothanai.com
Company: Precisedatum Ai Solutions Private Limited
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.